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Terms and Conditions - Flavor & Art 

These General Conditions are intended to regulate the terms and conditions under which the store Arte Ferreira - Serviços Lda. , a legal person with NIF 508130212, share capital €10,000 and headquartered at Rua João de Deus, 771 / 4100-462 Porto ( henceforth “Sabor & Art” ) will be governed. The service of Sabor & Art consists in the provision and delivery of a set of products and / or services in order to allow the user to which is assigned the status of client, order and purchase online the products presented in it.      

By using Sabor & Art you imply the acceptance and full agreement of all parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access Sabor & Art .   

If you do not accept, partially or fully, any of the stipulated conditions, you should not make purchases at Sabor & Art If you access Sabor & Art , you are committing yourself and taking responsibility to respect the conditions set out in this page and in the Privacy Policy.  

The Flavor & Art reserves the right to update and change the Terms and Conditions without notice. You are advised to periodically check the Terms and Conditions for any changes or updates.  

 

sale of alcoholic beverages 

Any and all alcoholic beverages available for sale on the Site; Sabor & Art can only be purchased by people who are of legal age in their country of residence. In case of doubt, please contact us by email geral@saboeart.pt or by phone, 92 5 434 618 - 229 542 736 from Monday to Saturday from 9 am to 8 pm.        

Except holidays.

 

Product and Pricing Information

The Flavor & Art informs customers about the features, descriptions, pictures or videos of each product and / or service available on each page. The Flavor & Art is committed to offer its products and / or services in a clear and correct any errors that may occur as soon as possible.   

The Flavor & Art presents in concise terms, the prices of each product and / or service, including VAT, postage applied to each order and other additional costs that may apply.  

Information about products, prices, content, images, videos, promotional campaigns and services may be updated and changed by Sabor & Art at any time.  

 

LABELING OF FOODSTUFFS

Pursuant to Decree-Law No. 26/2016, of 9 June, (..) Foodstuffs (..) may contain substances likely to cause allergies or intolerances (..)

In case of doubt, please ask Sabor & Art for the technical sheet of the product in question.  

 

Intellectual property

The Flavor & Art is a registered online store, and the service given the responsibility of Art Ferreira Services Lda .   

The content, domain, information present and available in Sabor & Art are property of Arte Ferreira Serviços Lda. or were granted to it, and are thus protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Sabor & Art .   

The customer undertakes to fully respect the aforementioned conditions and rights, as well as to refrain from acts that may violate the law and rights such as copyright, related rights, among other laws applicable to the use of images, videos, content , etc. without express approval from Sabor & Art . 

The Flavor & Art can not be held responsible for the possible misuse of such products.  

 

Payment methods

The Flavor & Art offers the following payment methods:  

● PayPal 

● Multibanco Reference (Only Mainland Portugal)

● MB WAY

● VISA – Credit Card

Note: SABOREART.PT in any of the above mentioned payment methods, your bank details are never stored in our systems.  

 

After payment is completed, Sabor & Art will proceed with a standard verification, so that it is possible to process and ship the order. The customer will receive an email with confirmation that the order has been paid, as well as the corresponding invoice.  

 

Conditions of purchase at Sabor & Art: 

 

Product availability

All products and/or services available at Sabor & Art can be purchased, except in cases of breakage or limitation of stock, as well as on order products, whose availability may vary. The products may be unavailable without prior notice, but, in these circumstances, they will be properly identified at Sabor & Art .   

In case the product is no longer available after the purchase has been completed, Sabor & Art undertakes to contact the customer, by telephone or email, as soon as possible in order to streamline the process with the customer. .  

 

 

 

 

Fees and taxes

At Sabor & Art, the prices shown are in Euros, and the applicable VAT and tax rates are applied in accordance with the law in force, which are already included in the price shown. 

 

Order cancellation

The customer may cancel an order placed while it is being processed. You are requested to inform Sabor & Art through the following email contact: geral@saboreart.pt.  

If the request for cancellation has been made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept the same. Sabor & Art is not responsible for possible delays in the handling of order cancellations.

The Flavor & Art reserves the right not to process orders or refunds in the event of data inconsistency, fraud or bad customer conduct, as well as others technical issues to Sabor & Art. 

 

EXCHANGES AND RETURNS 

The Flavor & Art recognizes to all its customers the right of withdrawal from contracts, allowing them to return, within fourteen (14) days of the products purchased under Decree-Law No. 24/2014, of February 14th. See here our EXCHANGES & RETURNS POLICY.     

 

Free Resolution

The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract. If the customer wishes to terminate the contract, he can do so via the email geral@saboreart.pt or fill in the contact form available at Sabor & Art .   

When terminating the contract within the legal period, in addition to returning the product, the customer must return any offers that accompany the main product. The Flavor & Art will refund the amount paid no later than 14 days after receipt of the returned order accompanied by the purchase invoice, proof of payment and form of return. The refund will be made using the same payment method used by the customer for the initial payment, except in situations where the customer has expressly agreed and does not incur any costs as a result of the refund.    

Any refund procedure will be processed as provided for in the legislation in force in Decree-Law No. 24/2014.

 

Claims

The customer may file a complaint regarding any question, act, information or service provided relating to Sabor & Art by contacting geral@saboreart.pt or through the electronic Complaints Book available at: https://www .book claims.pt .    

 

Disclaimer

When creating and using the account at Sabor & Art, the customer is responsible for maintaining the account, confidentiality and for all activity arising from their account. By creating the user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.

The Flavor & Art is not responsible for any information published by third parties, technical failures or any other problems that impede access and proper functioning of the online store. 

The Flavor & Art is not responsible for any damage directly or indirectly related to the use, or inability to use, the products and / or services provided , as well as any unexpected delay or delivery orders. 

 

PROCESSING PERSONAL DATA

The security of your personal data and your privacy are of utmost importance to Sabor & Art. Following the recent European legislation RGPD (General Data Protection Regulation) that came into force on May 25, 2018, please consult here our Privacy Policy and Cookie Policy.    

 

 

APPLICABLE LAW - JURISDICTION

This contract is subject to Portuguese law and current legislation.

Under the terms and for the purposes of the provisions of art. 18 of Law No. 144/2015, of 8 September, we inform you that the ADR entity available is the Consumer Conflict Arbitration Center of Porto, with the following contacts:

Address: Rua de Damião de Góis 31 store 6, 4050-225 Porto

Telephone: 225 508 349 

Website: https://www.cicap.pt 

These general conditions for online sales can be changed without prior notice, and must therefore be consulted before placing any order